Joy House Private School: A Leading School Primed for Further Growth

Founded in 2014, Joy House Private School, a leading school in Maphaya area in Jozini in Kwazulu-Natal, is a first of its kind offering quality education with a low teacher-pupil ratio and one of the best Matric pass rates in the province. The school offers education from Grade R to Grade 12.

They started using the Rise system in January 2024.

Having their first Matric graduates recently and having achieved one of the best pass rates in the province, the school is well positioned and primed for success and is proud of its achievements on the school level and the Rise system level that has accelerated and supported their strong growth during the past two years.
Photo credit Joy House Private school website
Before Rise

Prior to Rise the school had manual processes for communication with parents, progress reports and the admin side of running the school. The manual work was causing a big workload, errors and waste of paper as well as not reaching parents with urgent communication. There was a basic accounting package in place but it was not for schools. Nor was it integrated with the admin side.

Accountants' recommendation of Rise

In 2023 the school’s accountants started doing their research for a bespoke all-in-one school system. They came across the Rise system and contacted the Rise system. Having held a meeting with the rise team and seen how the system works, they became even more confident that this could be a solution for the school.

And the rest is history and a reason to be proud of and celebrate great milestones of achievement on the Rise school management system front.

With Rise we save a lot of time and it has accelerated our growth

23 Educators have specifically benefited with automated and customized Progress reports. Before Rise, they had to produce progress reports on paper, which was causing a lot of problems, such as time waste, errors and parents’ unhappiness.

Bespoke Rise customization for the school's needs

Progress reports customization The school has achieved significant customization on in their progress reports, tailored specifically to their needs using the flexible settings provided by Rise. Rise gave them an option to customize their report into something that they want. This shows how flexible the Rise system is. Parents no longer have to ask for half a day to collect their children's reports; they can now be easily sent via the Rise Communicator app.
The Communicator app

Joy House Private School managed to get 80% of the parents to download the app. One of the bursars from the school Fundile Mngomezulu mentioned that, “…is that we've introduced it to our school to be able to communicate to our parents and it is used by our teachers. I'll explain in a moment so it's an app that is downloadable you know via your Play Store your app gallery for Hawaii users and it's also available on the iPhones it can be downloaded by parents, teachers or even students for communication purposes so we use it to send out letters school news and updates and parents can also use it to view their child's behavior unpaid or paid invoices progress reports and they can also interact with their teachers with the school teachers or administrative personnel all right teachers can also use this app to record student grades and much more right.

You know during our meetings or parents meetings we would inform them that we want to switch to this app entirely for communication purposes including finance you know that's parents seeing invoices and payments on the app and also progress reports and what we would do is we would notify them via letters WhatsApp Facebook for them to download the app. Anna and her team make this process very easy because they have QR codes and instructions to follow so that your parents can be able to do...”

A live School Forum held by Mrs Fundile Mngomezulu

School Forum via Google Meet at 14h00 on 26 Feb 2025 - 2025/02/26 13:00 SAST – …

Agenda 1. Prior systems. Our journey with Rise.
2. Bulk invoicing and emailing of statements to the whole school.
3. How we've managed to get over 80% of parents onto the Communicator app.
4. An update on Progress reports developed for our school.
5. Fees allocation impact on a learner's account and an Income Statement Cash and Accrual.
6. Using A/R Aging, Customer Ledger, Budget Plan vs Actual. Drill down.
7. Feedback exchange.

Do you want to repeat Joy House's success and take your school to the next level?

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➡️ Book a one-on-one free consultation with the Rise expert who is a former bursar at a leading school in Cape town.

Email sales@risebiz.co.za or contact Leslie on 079 378 2634 / 076 818 1895, or WhatsApp 074 194 6905.