Rise: How do you find the Rise system?
Shannon: I found the system user friendly and efficient.
Rise: What were the reasons for the School to switch to the RSM?
Shannon: We needed a platform communicate to our parents other than just sending an sms and something which is more cost effective.
Rise: How did you find assistance with onboarding?
Shannon: Quick and easy.
Rise: How did you find the ongoing training with the Accountant?
Shannon: Very helpful, I am currently new in the post and have a lot to learn , Natassja has made it easier.
Rise: Is it easy to follow and understand?
Shannon: Indeed it is.
Rise: Did everything make sense to you?
Shannon: Yes, some aspects it did.
Rise: In terms of RSM school functionality, how did you find it?
Shannon: It is very useful.
Rise: Is it useful for schools?
Shannon: Yes, it is
Rise: What did you like the most?
Shannon: The Bank Stream
Rise: What did you find useful in RSM for the day-to-day running of your School?
Shannon: In my role it would firstly be the Finance aspect.
Rise: Do you maybe have any suggestions for improvements?
Shannon: Have more YouTube videos made available on the various fields on RISE and how it works . I also saw the "Marksheet" tab that you physically have to go to each learner to capture a mark. Can the page not allow you to capture marks for multiple learners on one page.
Rise: Does the School use Communicator?
Shannon: Yes, we do.
Rise: Has the Rise Communicator improved your School's communication with parents?
Shannon: There has been a significant difference.
Rise: How has your overall experience been with support, training & Rise SA Team?
Shannon: The team is awesome, very helpful and friendly.
Rise: Would you recommend RSM to other government and independent schools?
Shannon: Yes, definitely.